Cisco looks to AI to improve EX, cut agent churn by improving human involvement, Special Cisco Webex Podcast
Role AI plays in the contact centers and why human involvement is critical, ...
28 August 2023
22 August 2023
Building a new voice network from scratch, Special TelcoBridges Podcast
Building a new voice network in Namibia and beyond, A model for rural ...
18 August 2023
Telcos and Techcos are Blending as Both Look to Capitalize on New Revenue Streams, iconectiv Podcast
Telcos and Techcos are Blending as Both Look to Capitalize on New Revenue ...
4 August 2023
Beanfield Simplifies Teams Phone Integration with Ribbon Connect for Operator Connect, Podcast
“It goes all the way back to Microsoft OCS,” says Greg Zweig, Director, ...
31 July 2023
Snom delivers unique opportunity for partners, clients aiming to do migration to cloud their own way, Podcast
Snom delivers unique opportunity for partners to create new recurring income ...
28 July 2023
Cisco’s latest SD-WAN product enhancements, make it easier to deliver exceptional experiences, Podcast
Cisco’s latest SD-WAN product enhancements, make it easier to deliver ...
24 July 2023
TelcoBridges Announces Media Gateway Certification of Interoperability with Metaswitch CFS, Podcast
TelcoBridges Announces Media Gateway Certification of Interoperability with ...
19 July 2023
SimpleVoIP focuses on multi-site enterprises as migration, new challenges face retail, restaurants and other distributed enterprise, Podcast
“Crawl, walk, run,” says Josh Robbins of SimpleVoIP. “We build everything ...
14 July 2023
Meeting the need of small businesses managing in a Teams dominated environment fast evolving market, Akixi Podcast
“It’s very much a patchwork quilt out there,” says Akixi’s Mike Wilkinson. ...
12 July 2023
Jabra harnesses AI, deep bench of, video, and audio technology to deliver family of hybrid work enabling products, Podcast
Jabra announced new AI-powered features for its PanaCast 50 and PanaCast 50 ...