NewVoiceMedia’s cloud customer contact technology to pay dividends for global start-up WorldRemit
NewVoiceMedia, a leading provider of cloud contact centre technology, today ...
28 February 2015
20 February 2015
BroadSoft Receives 2014 Frost & Sullivan Hosted IP Telephony Award for Latin America
Company recognized for market leadership and technology innovation delivering ...
18 February 2015
Despite the Cloud Premises-based IP-PBX Systems Enter the Market
by Sandra M. Gustavsen, Analyst, G Business Systems, LLC (www.gbusinessvoip.com)
20 January 2015
Enghouse Interactive Releases Communications Center 8.1
Contact Center Solution Enhances Customer Interactions With New Operator ...
13 November 2014
Cloud UC CRM Arrives: Product Connects Gmail to Salesforce
Introducing a real cloud based Unified Communication solution that ties Email, ...
9 October 2014
COREDIAL ENHANCES ITS CLOUD COMMUNICATIONS PLATFORM WITH SWITCHCONNEX 5.0 UPGRADE
The Platform Upgrade Delivers New User Experience and Many New Features ...
24 September 2014
NewVoiceMedia to showcase omni-channel contact centre communications solutions in the cloud at Customer Contact Expo
Customer Contact Expo, the UK’s largest event for the customer contact and ...
22 September 2014
NewVoiceMedia secures Wowcher as UK Customer Experience Awards hat-trick finalist
NewVoiceMedia, the leading cloud contact centre vendor, has helped Wowcher ...
8 September 2014
Mitel Targets Mid to Large Businesses With MiCloud Enterprise Cloud Communications Service
With the Best Path to Cloud Communications, Mitel Gives Partners Robust, ...
29 December 2023
FCC Expands Data Breach Reporting Rules
The FCC has expanded requirements for telecommunications companies, including ...
27 December 2023
FCC Upends the Lead Generation Industry
The Federal Communications Commission (“FCC”) has adopted an order that will ...
27 December 2023
FCC Takes First Robocall Enforcement Action Based on Private Entity Portal
This alert highlights an avenue for companies to identify directly to the FCC ...
10 January 2024
A Journey to Four million Users: A Case Study in Mastering the Art of Community Cultivation
In the ever-evolving landscape of digital communication, community building has ...
10 August 2023
The Cloud Communications Alliance Announces Financial Summit in NYC
Join the CCA for expert-led conversations surrounding communications ...
7 August 2023
Cloud Communications Alliance and Jabra Announce European Summit in Copenhagen
Join the CCA and Jabra to discuss the latest trends affecting the cloud ...